Terms of Use

1. About these Terms

These Terms of Use (the "Terms") are a legal agreement between you and VaultDrive Enterprises Inc., a corporation existing under the laws of British Columbia / Canada, carrying on business as VaultDrive ("VaultDrive", "we", "us", "our").

These Terms govern your access to and use of the VaultDrive platform and any VaultDrive-powered service made available to you, including:

• the website chat assistant appearing on a dealership's website;
• text message (SMS/MMS) and email conversations conducted through VaultDrive;
• automated and AI-assisted telephone calls, call routing, voicemail and after-hours coverage;
• any appointment request, trade-in intake, vehicle information, document or media delivered through any of the above; and
• any related web page, widget, form, portal or interface operated by VaultDrive.

Collectively, these are the "Services".

By using the Services, you agree to these Terms. If you do not agree, do not use the Services. You may instead contact the dealership directly by phone or in person.

If you are using the Services on behalf of a business or another person, you represent that you have authority to bind that business or person to these Terms, and "you" includes them.

2. VaultDrive is a technology provider, not the dealership

VaultDrive provides software and AI-powered communication tools to independent automotive dealerships, rental and fleet operators, and related businesses (each, a "Dealership"). VaultDrive is not a car dealer, broker, agent, lender, insurer, appraiser, repair facility, or advertiser of vehicles.

Accordingly:

• The Dealership — not VaultDrive — is the party you are doing business with. Any vehicle, part, service, repair, appraisal, trade-in, financing, warranty, appointment, price or transaction is offered by, provided by, and the sole responsibility of the Dealership.
• VaultDrive does not own, hold, sell, lease, rent, price, appraise, inspect, service or deliver any vehicle, and has no control over inventory, availability, condition, pricing or the conduct of Dealership personnel.
• VaultDrive is not a party to, and assumes no obligation under, any agreement between you and a Dealership, including any purchase agreement, lease, rental agreement, finance contract, repair order or warranty.
• Any complaint, dispute, claim, warranty issue, refund request or consumer protection matter arising from a vehicle, part, service or transaction must be directed to the Dealership, not to VaultDrive.
• The Dealership is responsible for its own website, its own advertising, its own pricing and disclosure obligations (including under applicable provincial motor vehicle sales legislation and regulators such as AMVIC in Alberta, the VSA in British Columbia, or OMVIC in Ontario), and its own compliance with consumer protection law.
• Each Dealership configures the Services for its own business. VaultDrive does not control, and is not responsible for, the specific content a Dealership chooses to make available, the hours it keeps, the response times it maintains, or whether and when its personnel follow up with you.

3. You are communicating with an AI assistant

The Services use artificial intelligence. When you chat, text or call, you may be interacting with an automated AI assistant rather than a human being.

• The assistant may operate under a first name (for example, "Jessica"). That name identifies an AI assistant, not a real employee.
• The assistant will identify itself as a virtual assistant if you ask.
• You may ask to speak with a person at any time, and the assistant will route your request to Dealership staff. Availability of staff depends on the Dealership's hours and staffing, which VaultDrive does not control.
• Conversations may be handled entirely by AI, entirely by a human, or by a combination of both, and may be transferred between them without notice.
• AI systems make mistakes. The Services generate responses using probabilistic language models. Output may be inaccurate, incomplete, out of date, or wrong, notwithstanding the controls VaultDrive applies. You should not rely on the Services as your sole source of information about any vehicle, price, availability, service, repair, warranty, safety matter or legal or financial question.

4. Nothing said through the Services is an offer, quote, appraisal or confirmation

You acknowledge and agree that communications delivered through the Services, whether generated by AI or by a human using the Services:

• are not an offer capable of acceptance, and do not create a contract between you and the Dealership or VaultDrive;
• are not a binding price, quotation, payment amount, interest rate, discount, incentive, rebate, tax figure, fee or total;
• are not a trade-in appraisal, valuation, or firm offer for your vehicle. Any figure discussed is preliminary and non-binding. Only a Dealership appraiser, after physically inspecting the vehicle, can provide an actual appraisal;
• are not a confirmation of vehicle availability, stock, arrival date, trim, options, specification or condition;
• are not a confirmed appointment. Appointment requests submitted through the Services are requests only and are not confirmed until Dealership staff confirm them directly;
• are not an approval, pre-approval, or commitment of credit, financing, leasing or insurance, and are not a credit decision or offer of credit;
• are not professional advice of any kind, including legal, financial, tax, insurance, mechanical, safety or repair advice.

Errors and omissions excepted. Pricing, availability, specifications, photographs, mileage, features and vehicle history described through the Services may contain errors and are subject to change without notice. In the event of any discrepancy between information delivered through the Services and the Dealership's own records or a signed written agreement, the Dealership's records and the signed agreement govern.

Verify before you rely. Before purchasing, leasing, financing, trading in, or authorizing any repair, confirm all material terms directly with the Dealership in writing.

5. Vehicle history reports and third-party content

The Services may deliver or link to third-party content, including vehicle history reports (such as CARFAX or AutoCheck), window stickers, build sheets, manufacturer materials, photographs, videos, financing calculators, and third-party scheduling or application portals.

• Third-party content is provided by the third party, not by VaultDrive. VaultDrive does not create, verify, audit or guarantee it.
• A vehicle history report reflects only what was reported to the report provider. It is not a mechanical inspection, a guarantee of condition, or proof that a vehicle has not been damaged. The absence of a reported incident is not evidence that no incident occurred.
• Any description of a vehicle history record given through the Services is a summary and is subordinate to the actual report. Read the full report.
• Third-party sites and services are governed by their own terms and privacy policies. VaultDrive is not responsible for them.
• VaultDrive strongly recommends an independent pre-purchase mechanical inspection before purchasing any used vehicle.

6. Eligibility

You must be at least the age of majority in your province or territory of residence (19 in British Columbia; 18 in Alberta and most other provinces) to use the Services. The Services are not directed to children and we do not knowingly collect personal information from children. If you believe a child has provided personal information through the Services, contact us at info@vaultdrive.io and we will delete it.

7. Consent to communications

7.1 What you are agreeing to

By initiating a conversation, submitting your contact details, or otherwise providing your telephone number or email address through the Services, you consent to receive communications from the Dealership and from VaultDrive on the Dealership's behalf, including:

• text messages (SMS/MMS), which may be automated or AI-generated;
• emails, which may be automated or AI-generated;
• telephone calls, which may be automated, AI-assisted, or placed by a live person;
• follow-up sequences relating to your inquiry, your vehicle of interest, your trade-in, your appointment, or your service visit.

This consent covers communications relating to your inquiry and reasonably related follow-up. Where required by law, separate express consent will be obtained for commercial electronic messages that go beyond your inquiry.

7.2 Canadian anti-spam law (CASL)

Commercial electronic messages sent through the Services are sent on behalf of the Dealership, which is responsible for the consent record and content of those messages. Every commercial electronic message includes an unsubscribe mechanism. Unsubscribing takes effect promptly and in any event within 10 business days.

7.3 Frequency, charges, and stopping messages

• Message frequency varies based on your conversation and inquiry.
• Message and data rates may apply. Your mobile carrier's rates apply to messages you send and receive. VaultDrive is not responsible for carrier charges.
• To stop text messages, reply STOP (or UNSUBSCRIBE, CANCEL, END, QUIT) at any time. You will receive one confirmation message and no further messages, except as required to service an existing transaction or as otherwise permitted by law.
• Reply HELP for assistance, or contact the Dealership directly.
• To stop emails, use the unsubscribe link in any message.
• Opting out of marketing messages does not stop transactional or service messages relating to an active appointment, repair order, or transaction.
• Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed.

7.4 Telephone calls, recording and transcription

Calls to and from numbers operated through the Services may be recorded, transcribed and analyzed. By continuing a call after being notified, you consent to that recording, transcription and analysis.

Recordings and transcripts may be used to handle your request, to create records of what was said and committed to, for quality assurance, coaching, training, dispute resolution, security, and to improve the Services as described in Section 8.

If you do not consent to being recorded, tell the assistant or end the call and contact the Dealership in person or in writing instead.

7.5 Do Not Call

Nothing in these Terms limits your rights under the CRTC's National Do Not Call List rules or equivalent legislation in your jurisdiction.

8. Your information and how we use it

Read this section carefully. It describes the rights you grant us in the information you provide.

8.1 What we collect

Through the Services we may collect and process:

• Contact information — name, phone number, email address, and city or postal area.
• Conversation content — the full content of your chat, text, email and call interactions, including audio recordings, transcripts, timestamps, and any documents, photographs or media you send.
• Inquiry information — vehicle of interest, VIN, stock number, budget range you state, timeline, financing preference, and questions you ask.
• Trade-in information — your vehicle's make, model, year, VIN, mileage, condition, service and accident history, photographs, and features you describe.
• Service information — vehicle concerns, requested work, and appointment preferences.
• Technical information — IP address, device and browser type, the pages you were viewing when you started a conversation, referring URL, session identifiers, and cookie or similar identifiers.
• Derived information — AI-generated summaries, classifications, confidence scores, sentiment indicators, quality scores, extracted commitments and facts, and lead scoring.

Together, all of the above is your "Conversation Data."

8.2 Do not send sensitive information

Never provide the following through chat, text or email:

• Social Insurance Number (SIN) or Social Security Number
• date of birth combined with other identifiers
• banking, account, credit card or debit card numbers
• driver's licence or passport numbers
• income, employment verification or credit history details
• health information
• passwords or account credentials

Financial and credit applications must be completed only through the Dealership's secure credit application or in person. If you send sensitive information anyway, you do so at your own risk. We may redact or delete it, but we are not liable for any loss arising from your transmission of sensitive information through an unsecured channel, and transmitting it does not create any obligation on us to have prevented it.

8.3 The licence you grant us

By using the Services and submitting Conversation Data, you grant VaultDrive a worldwide, non-exclusive, royalty-free, fully paid-up, sublicensable and transferable licence to host, store, copy, transmit, display, record, transcribe, translate, index, analyze, process, create derivative works from, and otherwise use your Conversation Data in order to:

• (a) operate, provide, personalize and support the Services for you and for the Dealership;
• (b) create and maintain records of the interaction, including immutable transcripts, event logs and action records, for the Dealership's business, audit and dispute-resolution purposes;
• (c) route, escalate and deliver your inquiry to the appropriate Dealership personnel and systems;
• (d) monitor, secure, test, debug, benchmark, evaluate and improve the Services, including developing, training, fine-tuning, evaluating and correcting AI models, prompts, classifiers, scoring systems and safety controls;
• (e) create De-Identified Data as described below; and
• (f) comply with law, enforce these Terms, and protect the rights, property and safety of VaultDrive, our Dealerships, our users and the public.

This licence survives termination of your use of the Services to the extent necessary for the record-keeping, legal, audit, security and De-Identified Data purposes described above. It does not give us ownership of your personal information, and it does not reduce your rights under privacy law described in Section 8.7.

8.4 De-Identified and aggregated data

"De-Identified Data" means data derived from Conversation Data from which direct and indirect identifiers have been removed, obscured or aggregated such that, in the circumstances, there is no reasonable expectation the data could be used, alone or in combination with other reasonably available information, to identify an individual.

VaultDrive may create, retain, use, disclose, license and commercialize De-Identified Data for any lawful purpose, including indefinitely and after your relationship with the Dealership ends. This includes:

• aggregated benchmarking and industry performance statistics across multiple dealerships;
• training, tuning and evaluating AI models and quality systems;
• research, analytics, product development and new product creation;
• marketing and publication of aggregate statistics and insights; and
• disclosure or licensing of aggregated statistics to Dealerships, partners and third parties.

We will not attempt to re-identify De-Identified Data, we will maintain technical and organizational measures to prevent re-identification, and we will contractually prohibit recipients from attempting re-identification.

8.5 Who we share information with

We share Conversation Data with:

• the Dealership you contacted, and its personnel and affiliated stores, which use it in accordance with their own privacy practices;
• service providers and subprocessors that operate the Services on our behalf — including cloud hosting, telecommunications and messaging providers, speech recognition and AI model providers, analytics, security and support providers — under contractual obligations of confidentiality and appropriate use;
• professional advisors, insurers and auditors, under confidentiality;
• an acquirer or successor in connection with a merger, acquisition, financing, reorganization or sale of assets;
• law enforcement, regulators or other parties where required by law, subpoena, court order or lawful request, or where we reasonably believe disclosure is necessary to investigate or prevent fraud, security incidents, harm to any person, or violations of these Terms.

We do not sell your personal information to third parties for those third parties' own independent marketing purposes.

8.6 Storage, cross-border processing, and retention

Conversation Data may be stored and processed in Canada, the United States, and other countries where we or our service providers operate. Information stored or processed outside Canada may be subject to lawful access by the courts, law enforcement and national security authorities of those jurisdictions, and to the laws of those jurisdictions. By using the Services, you acknowledge this transfer and processing.

We retain Conversation Data for as long as necessary for the purposes described in these Terms, to meet the Dealership's record-keeping needs, and to satisfy our legal, tax, audit and dispute-resolution obligations, after which it is deleted or de-identified. De-Identified Data may be retained indefinitely.

8.7 Your privacy rights

Depending on where you live, you may have the right to access the personal information we hold about you, to request correction of inaccuracies, to withdraw consent (subject to legal and contractual restrictions and on reasonable notice), and to complain to a regulator.

In most interactions, the Dealership is the organization responsible for your personal information and VaultDrive acts as its service provider. Access and correction requests are generally best directed to the Dealership.

You may also contact us at info@vaultdrive.io and we will assist, or route your request to the appropriate Dealership.

Withdrawing consent may mean we can no longer provide some or all of the Services to you.

In Canada, you may complain to the Office of the Privacy Commissioner of Canada (priv.gc.ca), or to your provincial privacy commissioner — in British Columbia, the Office of the Information and Privacy Commissioner for BC (oipc.bc.ca); in Alberta, the Office of the Information and Privacy Commissioner of Alberta (oipc.ab.ca).

Our full privacy practices are described in our Privacy Policy at vaultdrive.io/privacy, which forms part of these Terms.

8.8 Cookies and similar technologies

The chat widget and related interfaces use cookies, local storage and similar technologies to maintain your session, remember your conversation, secure the Services, and measure performance. You can control cookies through your browser settings, but disabling them may prevent the Services from functioning.

9. Acceptable use

You agree that you will not:

• provide false, misleading or fraudulent information, or impersonate any person or entity;
• use the Services on behalf of another person without authority;
• use the Services for any unlawful, harassing, defamatory, abusive, threatening, hateful, obscene or discriminatory purpose;
• attempt to obtain personal information about Dealership staff, other customers or any other individual;
• attempt to manipulate, jailbreak, prompt-inject, or otherwise cause the AI assistant to depart from its intended function, generate prohibited content, disclose its instructions or configuration, or take unauthorized actions;
• use automated means (bots, scrapers, crawlers) to access the Services, or use the Services to send bulk, automated or spam messages;
• reverse engineer, decompile, disassemble, probe, scan or test the vulnerability of the Services, or circumvent any security or rate-limiting measure;
• extract, harvest, scrape or copy inventory, pricing or other data from the Services for competitive, commercial or database-building purposes;
• introduce malware or any harmful code;
• interfere with or disrupt the Services or the networks or systems connected to them;
• infringe any intellectual property or other right of VaultDrive, a Dealership or a third party; or
• use the Services to develop or train a competing product or service.

We may suspend, restrict or terminate your access to the Services at any time, with or without notice, for any reason, including a suspected breach of this Section.

10. Emergencies and safety

The Services are not an emergency service. Do not use them to report an emergency. If you are experiencing a medical, fire, criminal or roadside emergency, call 911 or your local emergency number.

If you describe a vehicle safety concern (for example, brake failure, overheating, steering or suspension failure, or a warning light indicating unsafe operation), the assistant may advise you not to drive the vehicle and direct you to the Dealership's service department. That is general guidance only, not a mechanical diagnosis. You are solely responsible for decisions about whether a vehicle is safe to operate, and you should have any suspected safety concern inspected by a qualified technician.

11. Intellectual property

The Services, including all software, interfaces, designs, text, graphics, AI prompts, models, configurations, logos and the VaultDrive name and marks, are owned by VaultDrive or its licensors and are protected by intellectual property laws. Dealership names, logos and marks are owned by the applicable Dealership.

VaultDrive grants you a limited, revocable, non-exclusive, non-transferable, personal licence to use the Services solely for the purpose of communicating with a Dealership about its products and services. All rights not expressly granted are reserved. You may not copy, modify, distribute, sell, lease, sublicense, frame, mirror, or create derivative works from the Services.

Feedback. If you send us suggestions, ideas or feedback about the Services, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use them for any purpose without obligation or compensation to you.

12. Availability of the Services

The Services are provided on an as-available basis. We do not guarantee that the Services will be uninterrupted, timely, secure or error-free, that any message will be delivered, or that any response will be given within any particular time. We may modify, suspend or discontinue all or part of the Services at any time without notice or liability. Outages, maintenance, carrier failures, third-party outages and internet disruptions may prevent the Services from operating.

Do not rely on the Services for time-sensitive or urgent matters. Call the Dealership directly.

13. Disclaimer of warranties

The following applies to the maximum extent permitted by applicable law. Some jurisdictions do not permit the exclusion of certain warranties or conditions, so parts of this Section may not apply to you, and nothing in these Terms excludes or limits any statutory warranty, condition or right that cannot lawfully be excluded or limited — including under the Business Practices and Consumer Protection Act (British Columbia), the Sale of Goods Act, or equivalent consumer protection legislation in your jurisdiction.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY, CONDITION OR REPRESENTATION OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE.

VaultDrive expressly disclaims all implied warranties and conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, quiet enjoyment, accuracy, and non-infringement, and any warranties arising from course of dealing, usage or trade practice.

Without limiting the foregoing, VaultDrive makes no representation or warranty that:

• any information provided through the Services, including AI-generated output, is accurate, complete, current, reliable or free from error;
• any vehicle, price, payment, rate, specification, feature, availability, mileage, condition or history described through the Services is correct;
• any appointment, request, message or document will be delivered, received, acted upon, honoured or responded to;
• the Services will meet your requirements, be available at any particular time, or be free of viruses or harmful components;
• any Dealership will perform any obligation, respond within any time, honour any statement, or conduct itself in any particular manner.

You use the Services and rely on any output at your own risk and with your own independent verification.

14. Limitation of liability

The following applies to the maximum extent permitted by applicable law. Nothing in this Section excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot lawfully be excluded or limited.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VAULTDRIVE AND ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS AND SUPPLIERS WILL NOT BE LIABLE FOR:

• (a) any indirect, incidental, special, consequential, exemplary, aggravated or punitive damages;
• (b) any loss of profits, revenue, business, opportunity, goodwill, savings, data, or use, however caused;
• (c) any loss or damage arising from your reliance on information obtained through the Services, including AI-generated output, or from any error, inaccuracy, omission, delay, misdescription or misdelivery;
• (d) any loss or damage arising from the acts, omissions, conduct, statements, products, services, pricing, advertising, representations or performance of any Dealership or third party, including any vehicle purchase, lease, rental, trade-in, financing, insurance, repair or service transaction;
• (e) any loss or damage arising from any message, call, document or media not being sent, delivered, received, read or acted upon, or being sent to the wrong recipient;
• (f) any loss or damage arising from unauthorized access to, alteration of, or loss of your Conversation Data, except to the extent caused by our gross negligence or wilful misconduct;
• (g) any loss or damage arising from your transmission of sensitive information contrary to Section 8.2; or
• (h) any interruption, suspension, termination or unavailability of the Services.

Aggregate cap. To the maximum extent permitted by law, the total aggregate liability of VaultDrive and the parties listed above, arising out of or relating to these Terms or the Services, whether in contract, tort (including negligence), statute or otherwise, will not exceed the greater of (i) the total amount you paid to VaultDrive for the Services in the twelve (12) months before the event giving rise to the claim, and (ii) CAD $100.00.

You acknowledge that the Services are provided to you at no charge, that these limitations reflect a reasonable allocation of risk, and that VaultDrive would not provide the Services on these terms without them.

Each limitation applies even if a remedy fails of its essential purpose and even if VaultDrive was advised of the possibility of the loss.

15. Indemnity

To the maximum extent permitted by law, you will indemnify, defend and hold harmless VaultDrive and its affiliates, directors, officers, employees, contractors and agents from and against any claim, demand, action, proceeding, loss, liability, damage, cost and expense (including reasonable legal fees) arising out of or relating to:

• your use or misuse of the Services;
• your breach of these Terms, including Section 9 (Acceptable use);
• information you submit that is false, misleading, infringing, unlawful, or that you were not authorized to provide; or
• your violation of any law or of the rights of any third party.

This Section does not apply to the extent the claim arises from VaultDrive's own gross negligence or wilful misconduct, and does not limit any right you have that cannot lawfully be waived.

16. Dispute resolution

16.1 Talk to us first

Before starting any formal proceeding, you agree to contact us at info@vaultdrive.io with a written description of the dispute and the relief you seek, and to attempt in good faith to resolve it informally for sixty (60) days. Most issues are resolved at this stage.

16.2 Dealership disputes go to the Dealership

Disputes about a vehicle, part, service, repair, price, trade-in, financing, warranty, advertising, or the conduct of Dealership personnel are between you and the Dealership. VaultDrive is not a proper party to those disputes, and you agree not to name VaultDrive in a claim that in substance concerns the Dealership's products, services or conduct.

16.3 Arbitration

If a dispute with VaultDrive is not resolved under Section 16.1, the parties agree to refer it to final and binding arbitration administered by the Vancouver International Arbitration Centre (VanIAC) under its domestic arbitration rules, before a single arbitrator, seated in Vancouver, British Columbia, in English, under the Arbitration Act (British Columbia).

The parties agree that claims will be brought only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, representative or consolidated proceeding, and that the arbitrator may not consolidate claims or preside over any form of representative proceeding.

16.4 Carve-outs — your rights are preserved

Section 16.3 does not apply, and does not limit your rights, where it cannot lawfully be applied. Specifically:

• Nothing in this Section waives, limits or affects any right, remedy or recourse you have under the Business Practices and Consumer Protection Act (British Columbia) or comparable consumer protection legislation in your province or territory, including any statutory right to commence or participate in court proceedings, and any provision of these Terms that would do so is void to that extent.
• Either party may bring a claim in small claims court for claims within that court's jurisdiction.
• Either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property or confidential information.
• Residents of Quebec retain all rights under the Consumer Protection Act (Quebec), including the right to bring an action before the courts of Quebec.

16.5 Governing law and venue

These Terms and any dispute arising out of them are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of laws principles. Subject to Sections 16.3 and 16.4, the courts of British Columbia have exclusive jurisdiction, and you attorn to that jurisdiction — provided that nothing in this Section deprives you of the protection of mandatory provisions of the law of your place of residence.

The United Nations Convention on Contracts for the International Sale of Goods does not apply.

17. Changes to these Terms

We may update these Terms at any time. The current version is always posted at vaultdrive.io/terms with the effective date at the top. Material changes take effect when posted, and your continued use of the Services after that constitutes acceptance. If you do not agree to a change, stop using the Services.

18. General

Entire agreement. These Terms, together with the Privacy Policy, are the entire agreement between you and VaultDrive regarding the Services, and supersede all prior understandings.

Severability. If any provision is held invalid or unenforceable, it will be modified to the minimum extent necessary to be enforceable, or severed, and the remaining provisions remain in full force.

No waiver. Our failure to enforce any provision is not a waiver of it.

Assignment. You may not assign these Terms. We may assign them, in whole or in part, without restriction, including to an affiliate or in connection with a merger, financing, acquisition or sale of assets.

No third-party beneficiaries — except Dealerships. Each Dealership is an intended third-party beneficiary of Sections 2, 4, 13, 14 and 15 and may enforce them directly.

Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control, including carrier or cloud provider outages, third-party AI or telecommunications service failures, internet disruption, power failure, labour disruption, natural disaster, epidemic, act of government, war or civil unrest.

Survival. Sections 2, 4, 5, 8, 11, 13, 14, 15, 16 and 18 survive termination.

Notices. We may give notice by posting to the Services, by email, or by text message to the contact details you provided. Notices to us go to info@vaultdrive.io.

Language. These Terms are drawn up in English at the express request of the parties. Les parties ont expressément demandé que ces conditions soient rédigées en anglais.

Headings are for convenience only and do not affect interpretation.

19. Contact

VaultDrive Enterprises Inc. (VaultDrive)
3510 Spectrum Ct, Kelowna, BC
Canada V1V 2Z1

General: info@vaultdrive.io
Web: vaultdrive.io

For anything about a vehicle, a price, an appointment, a repair or a transaction, please contact the dealership directly.